Courier & Same-Day Delivery FAQs

We offer same day courier services, dedicated transport, haulage solutions and a wide range of vehicle options for deliveries throughout the UK and Europe, 24 hours a day, 7 days a week.

Yes. We provide a genuine 24/7 service, with calls answered at any time including nights, weekends and even Christmas Day.

We operate across the whole of the UK and Europe, handling both local deliveries and long-distance haulage.

You can book in advance or at very short notice. We are set up to respond quickly to urgent call-outs.

Yes. Synergy Express was founded by father and son team Carl and Alex Robinson and continues to operate with strong family values.

Our fleet includes regular vans in all sizes from a small van to a Luton, and all trucks from a 7.5t to an artic. Where possible you can also request the vehicle in a curtainsider, a box, a tail lift, a flat bed, a HIAB or a Moffett Mounty.

Yes. We can transport everything from small parcels to oversized, bulky or heavy loads. Provide the weight and dimensions and we will allocate the correct vehicle.

We support engineering, manufacturing, automotive, events and exhibitions, healthcare, building suppliers and many other sectors.

Each option represents a different van size and capacity, from small vans for parcels through to XLWB and Luton vans for larger items. Choosing the correct size ensures safe and efficient transport.

In most cases, we can collect within one hour using our own fleet and our large network of sub-contract drivers.

Yes. We specialise in dedicated, direct transport so your goods travel straight from collection to delivery with no unnecessary stops.

We provide real-time updates including ETAs, traffic delays if they occur and a signed POD at the point of delivery.

Yes. Our wide network of trusted drivers allows us to step in when other transport companies are unavailable.

Yes. We can provide both urgent one-off deliveries and regular scheduled routes tailored to your needs.

Yes. We can arrange dedicated transport for urgent loads across Europe, subject to access and customs requirements.

Yes. We regularly transport fragile, high-value and medical items that require careful handling.

Yes, all goods are covered in transit, with the minimum cover being £10,000 in a small van. On average, the bigger the vehicle the higher the cover, but if you wish to know what cover you will receive at the time of your quote, please ask.

Enter your collection postcode, delivery postcode and choose a vehicle size. The calculator provides an instant estimated price based on distance and vehicle type.

If unsure, select "Other / Larger Deliveries". This allows you to submit the form without receiving an instant price, and our team will review the details to recommend the correct vehicle.

Some loads require specialist or larger vehicles that cannot be priced automatically. Our team will manually assess your requirements and provide an accurate quote.

Yes. Even without an instant price, we can still arrange urgent same day delivery and will contact you quickly with the correct vehicle and final price.

The calculator provides an estimate. The final cost may vary depending on the time of your booking, actual weight, dimensions, handling requirements, waiting times or access restrictions. We confirm all prices before booking.

The other reasons are the time of the booking (we charge more for jobs booked out of standard working hours and weekends) and the journey itself - There are some remote locations in the UK whereby we have to quote according to the availability at the time of your booking, such as the Scottish Highlands, some remote areas in Wales, parts of Lincolnshire, and more. Just like you wouldn't expect to find Uber in some areas, the same applies to courier services. Just speak with us and we will explain if your area is affected.